Contact Us

Your fitness journey matters to us - we're committed to your success every step of the way

Email Us

support@my-fit-ai.com

Our team typically responds within 24 hours

Business Hours

Monday-Friday: 9 AM - 5 PM EST

We're closed on weekends and major holidays

We Value Your Feedback

Help Us Improve

Your suggestions shape our platform's future

Send Us a Message

Have a question, feedback, or need assistance with your account? Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

How long does it take to get a response?

We typically respond to all inquiries within 24 hours during business days. For urgent matters, please select 'Technical Support' as your subject for priority handling.

Can I get a refund for my subscription?

Please refer to our Terms of Service for detailed information about our refund policy. For specific cases, contact us with your account details and we'll review your situation.

How do I update my payment information?

You can update your payment details in the 'Billing' section of your account dashboard once you're logged in.

I forgot my password, what should I do?

Click the 'Forgot Password' link on the login page to reset your password. You'll receive an email with instructions.

How do I join the affiliate program?

Visit our Affiliate page for information on how to join. You can sign up directly from your dashboard once you've created an account.

Can't find what you're looking for?

Check our comprehensive help center for more detailed guides and tutorials.

Visit Help Center